Not just another broadcast tool — a shared inbox, a real CRM with deals, and the growth tools to fill it. You pay Meta's message rate directly; we never mark it up. Built for Indian SMBs.
14-day free trial · No credit card required · Cancel anytime
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A complete CRM purpose-built for WhatsApp Business — from first message to closed deal.
All your WhatsApp conversations in one place. Assign, track, and resolve — as a team.
Send targeted messages to thousands. Personalize at scale with template variables.
Build visual workflows triggered by keywords, tags, or events. Automate follow-ups 24/7.
Kanban-style deal board. Move leads through custom stages and track pipeline value.
Rich contact profiles with custom fields, tags, activity timeline, and CSV import.
Response time, delivery rates, agent performance, and campaign ROI in one dashboard.
AI-powered reply suggestions and auto-bot trained on your knowledge base. Connect your own OpenAI key.
Sync product catalogs, manage orders, and send payment links via WhatsApp.
REST API, webhook events, and embed widget. Integrate ChatSathi with your stack.
No developers needed. We guide you through every step — WhatsApp Business API setup, team onboarding, and your first campaign. We do the hard part with you.
We guide you through linking your WhatsApp Business number via the official Meta Cloud API — no migration, no downtime, with guided onboarding support from our team.
Add agents with role-based access. Assign conversations, set routing rules, and let your team collaborate in real time.
Launch broadcast campaigns, set up automation sequences, and track every deal through your sales pipeline.
Never miss a customer message. All WhatsApp conversations in a single shared inbox — assign to agents, set SLAs, add internal notes, and use AI-powered reply suggestions to close faster.
Interested in Growth plan 👋
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Send personalized WhatsApp campaigns to segmented audiences. Schedule broadcasts, track delivery and read rates in real-time, and retarget engaged contacts automatically.
Diwali Sale 2025
Sent to 2,847 contacts · Oct 31
Build multi-step WhatsApp nurture sequences and automation workflows with a visual drag-and-drop builder. Trigger on keywords, new contacts, tags, or time — no code required.
New lead welcome
312 runs · last run 2h ago
Trigger
First inbound message
Send template
welcome_message — Hi {{name}}! 👋
Wait
2 hours
Add tag
lead → nurturing
Assign agent
Sales team (round-robin)
Add a floating WhatsApp button to your website in 30 seconds. Just paste one line of script — no coding required. Visitors click, start a chat, and land straight in your shared inbox.
ChatSathi
● Online
Hi! How can we help you today? 👋
Embed snippet
<script src="…/widget.js" data-widget="my-site" async></script>
From real estate to retail, ChatSathi adapts to how your industry sells on WhatsApp.
Send property listings, schedule site visits, follow up with buyers automatically.
Nurture leads, send fee reminders, automate admission queries and demo class bookings.
Recover abandoned carts, send order updates, run sale campaigns to past buyers.
Appointment reminders, prescription follow-ups, patient re-engagement campaigns.
Booking confirmations, itinerary sharing, upsell packages to warm leads.
Daily specials, order status updates, collect reviews after delivery.
Every ad click lands as an attributed lead in ChatSathi — see which campaign, ad set, and creative actually closed the deal. Stop guessing which ads drive revenue.
D2C brand example
“From CTWA click to checkout — attributed, automated, retargeted.”
The free app works for one person. ChatSathi is built for teams that want to grow.
We're onboarding a small group of founding businesses with 1:1 setup from the founder and founder pricing locked for life. You get direct access, fast responses, and your feedback shapes the product roadmap.
Start free. Scale as you grow. No surprise charges.
For solo operators and small teams getting started.
Features
Limits
For growing businesses that need automation and analytics.
Features
Limits
For high-volume teams that need enterprise-grade control.
Features
Limits
All plans include a 14-day free trial. You connect your own WhatsApp Business number and pay Meta's per-message rate directly — 0% markup from us.
ChatSathi is a WhatsApp Business CRM for Indian SMBs — not just a broadcast tool. It gives your team a shared inbox, a real sales pipeline with deals, broadcast campaigns, automations, and growth tools — all in one place, built on the official Meta WhatsApp Cloud API.
WABA setup is the trickiest step in any WhatsApp platform — but we do it with you. Every account gets a guided onboarding session where we walk you through connecting your number, getting your first template approved, and sending your first message. We handle the hard part.
No — never. ChatSathi operates as a Meta Tech Provider. You connect your own WhatsApp Business Account and pay Meta directly for messages at their standard rate. Our platform fee is 100% separate and transparent. 0% markup, always.
Yes. You can migrate your existing WhatsApp Business number to the Cloud API. We guide you through the process — it does not affect your existing contacts or chat history on the number.
Yes — every plan includes a 14-day free trial. No credit card needed. No auto-charge surprises. You can cancel anytime within the trial period at no charge.
Absolutely. Every plan includes multi-agent access with role-based permissions (owner, admin, agent, viewer). You can assign conversations, set routing rules, and view agent performance analytics.
ChatSathi stores data in India and uses AES-256-GCM encryption for all stored credentials and tokens. We enforce role-based access control so team members only see what they need to. Webhooks are HMAC-signed for tamper detection.
See the pricing section above for current plan details. All prices exclude 18% GST. WhatsApp message costs are billed directly by Meta and are separate from our platform fee — we never touch that money.
No. Messages are delivered through WhatsApp just like normal. Customers see your business name, profile picture, and the verified green tick. ChatSathi runs invisibly in the background.
Yes. Higher-tier plans support multiple WhatsApp numbers in one workspace — useful for businesses with multiple brands, locations, or product lines.
Start free for 14 days, no card needed. Or book a 1:1 demo and we'll walk you through the product together.
14-day free trial · No credit card required · Cancel anytime