Official Meta Tech Provider · Built on the WhatsApp Cloud API

The WhatsApp CRM that
runs your sales pipeline

Not just another broadcast tool — a shared inbox, a real CRM with deals, and the growth tools to fill it. You pay Meta's message rate directly; we never mark it up. Built for Indian SMBs.

14-day free trial · No credit card required · Cancel anytime

app.chatsathi.co.in/inbox
PS
Priya Sharma
+91 98765 43210 · Mumbai
Open
Hi! I'd like to know more about your Growth plan 👋
10:24
Hello Priya! Happy to help. Our Growth plan includes automations, AI assistant, and a full pipeline CRM. Want to book a quick demo?
10:26
Sounds perfect! Can we schedule a demo?
10:28
Type a message…
Official
Meta Tech Provider — Cloud API
0%
Message markup — ever
Guided
Setup included — we do the hard part
🇮🇳
Made in India

Everything you need to grow
on WhatsApp

A complete CRM purpose-built for WhatsApp Business — from first message to closed deal.

Shared Inbox

All your WhatsApp conversations in one place. Assign, track, and resolve — as a team.

Broadcast Campaigns

Send targeted messages to thousands. Personalize at scale with template variables.

Automations

Build visual workflows triggered by keywords, tags, or events. Automate follow-ups 24/7.

Sales Pipeline

Kanban-style deal board. Move leads through custom stages and track pipeline value.

Contact Management

Rich contact profiles with custom fields, tags, activity timeline, and CSV import.

Analytics & Reports

Response time, delivery rates, agent performance, and campaign ROI in one dashboard.

AI Assistant

AI-powered reply suggestions and auto-bot trained on your knowledge base. Connect your own OpenAI key.

Commerce & Orders

Sync product catalogs, manage orders, and send payment links via WhatsApp.

Developer API

REST API, webhook events, and embed widget. Integrate ChatSathi with your stack.

We set up WhatsApp Business
API with you

No developers needed. We guide you through every step — WhatsApp Business API setup, team onboarding, and your first campaign. We do the hard part with you.

1

Connect your number

We guide you through linking your WhatsApp Business number via the official Meta Cloud API — no migration, no downtime, with guided onboarding support from our team.

2

Invite your team

Add agents with role-based access. Assign conversations, set routing rules, and let your team collaborate in real time.

3

Grow your revenue

Launch broadcast campaigns, set up automation sequences, and track every deal through your sales pipeline.

Shared Inbox

One inbox for your whole team

Never miss a customer message. All WhatsApp conversations in a single shared inbox — assign to agents, set SLAs, add internal notes, and use AI-powered reply suggestions to close faster.

  • Real-time conversation updates
  • Per-agent assignment & routing rules
  • AI-suggested replies from your knowledge base
  • Canned responses & quick shortcuts
  • SLA timers and breach alerts
app.chatsathi.co.in/inbox
Inbox12
AllOpenPendingClosed
PS
Priya SharmaLeadnow

Interested in Growth plan 👋

RM
Rahul MehtaCustomer5m

Can you send the invoice for order?

2
SP
Sneha PatelCustomer12m

Order #1042 confirmed, thanks!

AK
Arun KumarLead1h

What are the pricing plans?

Broadcast Campaigns

Reach thousands in one click

Send personalized WhatsApp campaigns to segmented audiences. Schedule broadcasts, track delivery and read rates in real-time, and retarget engaged contacts automatically.

  • Audience segments by tags & custom fields
  • Per-recipient variable substitution
  • Scheduled and immediate sends
  • Delivery, read, and click analytics
  • One-click retargeting
app.chatsathi.co.in/broadcasts
Broadcasts3
Analytics
New

Diwali Sale 2025

Sent to 2,847 contacts · Oct 31

Sent
2,739
Delivered
1,963
Read
412
Replied
New Product Launchsent
1,230 recipients
94%
61%
Nov 5
Flash Sale — 4 hrssending
3,500 recipients
35%
Today
Automations

Follow up without lifting a finger

Build multi-step WhatsApp nurture sequences and automation workflows with a visual drag-and-drop builder. Trigger on keywords, new contacts, tags, or time — no code required.

  • Visual flow builder with 10+ step types
  • Keyword, tag, and time-based triggers
  • Drip campaigns with custom wait times
  • Conditional branching (yes/no logic)
  • Automation run logs and analytics
app.chatsathi.co.in/automations
Automations3
Create

New lead welcome

312 runs · last run 2h ago

Active

Trigger

First inbound message

trigger

Send template

welcome_message — Hi {{name}}! 👋

action

Wait

2 hours

wait

Add tag

lead → nurturing

action

Assign agent

Sales team (round-robin)

action
Keyword: PRICEActive
Keyword match87 runs
7-day follow-upPaused
Time-based145 runs
Website Widget

Turn website visitors into WhatsApp leads

Add a floating WhatsApp button to your website in 30 seconds. Just paste one line of script — no coding required. Visitors click, start a chat, and land straight in your shared inbox.

  • One-line embed script — works on any website
  • Pre-fill the opening message for each page
  • UTM parameters auto-captured for attribution
  • Click analytics to measure lead volume
  • Manage multiple widgets for different pages
yourstore.in

ChatSathi

● Online

Hi! How can we help you today? 👋

Embed snippet

<script src="…/widget.js" data-widget="my-site" async></script>

Built for every Indian business

From real estate to retail, ChatSathi adapts to how your industry sells on WhatsApp.

Real Estate

Send property listings, schedule site visits, follow up with buyers automatically.

Education & Coaching

Nurture leads, send fee reminders, automate admission queries and demo class bookings.

E-commerce & Retail

Recover abandoned carts, send order updates, run sale campaigns to past buyers.

Healthcare & Clinics

Appointment reminders, prescription follow-ups, patient re-engagement campaigns.

Travel & Hospitality

Booking confirmations, itinerary sharing, upsell packages to warm leads.

Food & Restaurants

Daily specials, order status updates, collect reviews after delivery.

Click-to-WhatsApp Attribution

Running Click-to-WhatsApp ads?

Every ad click lands as an attributed lead in ChatSathi — see which campaign, ad set, and creative actually closed the deal. Stop guessing which ads drive revenue.

  • Ad referral metadata captured automatically on every CTWA click
  • Free 72-hour messaging window — follow up while leads are hot
  • Retarget segments: re-broadcast to clicked, delivered, or replied contacts
  • Conversion events sent to Meta via CAPI for better ad optimization

D2C brand example

“From CTWA click to checkout — attributed, automated, retargeted.”

Ad clicks attributed1,240
Leads created1,240
Deals closed187

Why not just use the WhatsApp Business app?

The free app works for one person. ChatSathi is built for teams that want to grow.

Feature
WA Business App
ChatSathi
Multiple team members
Conversation assignment
Broadcast to 1000s
256 limit
Unlimited
Message automation
Drip campaigns
Sales pipeline (CRM)
AI reply suggestions
Analytics & reports
Basic
Advanced
API & integrations
Verified Business Tick
Limited spots

Be one of our first 20 customers

We're onboarding a small group of founding businesses with 1:1 setup from the founder and founder pricing locked for life. You get direct access, fast responses, and your feedback shapes the product roadmap.

  • 1:1 onboarding session with the founder
  • Founder pricing — locked for life
  • Direct Slack/WhatsApp channel for support
  • Your feedback directly shapes the product
AES-256 encrypted credentials
Role-based access control
Data hosted in India
Green-tick verification support
HMAC-signed webhooks

Simple, transparent pricing

Start free. Scale as you grow. No surprise charges.

Save 2 months

Starter

For solo operators and small teams getting started.

₹799/mo

Features

  • Contacts
  • Leads
  • Sales Pipelines
  • Broadcasts
  • Drip Campaigns
  • Automations
  • WhatsApp Flows
  • AI Features
  • Developer API

Limits

Contacts
5,000
Team members
2
Broadcasts/mo
25
WA numbers
1
API calls/mo
0
Automations
5
Flows
0
Start free trial
Most popular

Growth

For growing businesses that need automation and analytics.

₹1,499/mo

Features

  • Contacts
  • Leads
  • Sales Pipelines
  • Broadcasts
  • Drip Campaigns
  • Automations
  • WhatsApp Flows
  • AI Features
  • Developer API

Limits

Contacts
25,000
Team members
5
Broadcasts/mo
20
WA numbers
2
API calls/mo
0
Automations
10
Flows
3
Start free trial

Scale

For high-volume teams that need enterprise-grade control.

₹2,499/mo

Features

  • Contacts
  • Leads
  • Sales Pipelines
  • Broadcasts
  • Drip Campaigns
  • Automations
  • WhatsApp Flows
  • AI Features
  • Developer API

Limits

Contacts
Team members
10
Broadcasts/mo
100
WA numbers
3
API calls/mo
Automations
20
Flows
20
Start free trial

All plans include a 14-day free trial. You connect your own WhatsApp Business number and pay Meta's per-message rate directly — 0% markup from us.

Frequently asked questions

What is ChatSathi?

ChatSathi is a WhatsApp Business CRM for Indian SMBs — not just a broadcast tool. It gives your team a shared inbox, a real sales pipeline with deals, broadcast campaigns, automations, and growth tools — all in one place, built on the official Meta WhatsApp Cloud API.

Is it hard to set up WhatsApp Business API?

WABA setup is the trickiest step in any WhatsApp platform — but we do it with you. Every account gets a guided onboarding session where we walk you through connecting your number, getting your first template approved, and sending your first message. We handle the hard part.

Do you mark up WhatsApp message charges?

No — never. ChatSathi operates as a Meta Tech Provider. You connect your own WhatsApp Business Account and pay Meta directly for messages at their standard rate. Our platform fee is 100% separate and transparent. 0% markup, always.

Can I keep my existing WhatsApp number?

Yes. You can migrate your existing WhatsApp Business number to the Cloud API. We guide you through the process — it does not affect your existing contacts or chat history on the number.

Is there a free trial?

Yes — every plan includes a 14-day free trial. No credit card needed. No auto-charge surprises. You can cancel anytime within the trial period at no charge.

Can my whole team use ChatSathi at the same time?

Absolutely. Every plan includes multi-agent access with role-based permissions (owner, admin, agent, viewer). You can assign conversations, set routing rules, and view agent performance analytics.

Where is my data stored and is it secure?

ChatSathi stores data in India and uses AES-256-GCM encryption for all stored credentials and tokens. We enforce role-based access control so team members only see what they need to. Webhooks are HMAC-signed for tamper detection.

How much does ChatSathi cost?

See the pricing section above for current plan details. All prices exclude 18% GST. WhatsApp message costs are billed directly by Meta and are separate from our platform fee — we never touch that money.

Will customers know they're talking to a CRM?

No. Messages are delivered through WhatsApp just like normal. Customers see your business name, profile picture, and the verified green tick. ChatSathi runs invisibly in the background.

Does ChatSathi support multiple WhatsApp numbers?

Yes. Higher-tier plans support multiple WhatsApp numbers in one workspace — useful for businesses with multiple brands, locations, or product lines.

Turn your WhatsApp into
a revenue channel

Start free for 14 days, no card needed. Or book a 1:1 demo and we'll walk you through the product together.

14-day free trial · No credit card required · Cancel anytime